FAQ
Find answers to common questions about our services.
Processing time depends on the service chosen. For regular service, it usually takes 24 hours. For express service, we can complete it within 4-6 hours.
Yes, we use environmentally friendly and skin-safe chemicals. All products we use have been tested and certified for safe usage.
You can order laundry services through our website or mobile app. Select the service, enter clothing details, and make payment for order confirmation.
Yes, we offer home delivery service for customers who need convenience. Delivery fees depend on location and the amount of clothing.
Service cost is based on the type of clothing, quantity, and chosen service. You can view the price list on our website or contact us for further consultation.
If your clothes get damaged after washing, please contact us immediately and provide details of the damage. We will review the case and provide a solution according to company policy.
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